Terms and Conditions

Copyright & Intellectual Property

The participant receives the course ware and training material exclusively for personal use only. Nothing in these terms and conditions shall give you any right or other license to use copy or otherwise use or exploit in any way any intellectual property contained in the content of any course provided to you in accordance with these terms and conditions, unless expressly specified prior to order. For violations of the above regulations the DexLab Technologies (associate of DexLab Solutions Corporation) reserves extensive compensation claims.

Non-attendance & batch transfers

Non-attendance due to illness or for personal or professional reasons does not entitle the applicant to extra tuition or a transfer. However, in such an event the Institute will consider all the relevant circumstances and take proceed in a fair and reasonable manner. Any alternatives that are offered; there may be an additional charge.

Rescheduling of classes by the institute

If a particular class is postponed for reasons for which the Institute is responsible, such as staff illness, the Institute will ensure that the class is rescheduled or where this is not possible, to add the missed hours on to the remaining course classes.

Course Material Delivery

We will make all reasonable efforts to deliver the course as outlined on our site and in any brochure or published material. However we reserve the right to:

  • Alter the timetable, location or presenters specified for a course;
  • Make reasonable amendments to the content and syllabus of a course, when necessary;
  • To change the trainer / faculty during the course at our sole discretion.

Placements & Jobs

DexLab Technologies (associate of DexLab Solutions Corporation) does not guarantee jobs and offers assistance only in form of various placement related activities. A candidate is eligible for placement assistance only after successful completion of the DexLab Analytics & Intelligence Certification.

Liability

Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the course fee you paid. Students are liable for any damage caused to the Institute’s premises, infrastructure and resources.

Certification

The DexLab Analytics & Intelligence Certification will be issued only after successful completion (minimum 45%) of all individual assessment modules. No certificates will be awarded for partial completion / attending the course. A candidate is eligible for only one re attempt for assessments conducted during the course and two re attempt for assessment conducted post the completion of the course. Individual re attempts are subject to a nominal fee of Rs. 1000.00 each. A candidate has the flexibility to get the post-course assessment (including re assessments) done with in a stipulated period of six months only from completion of the course.

Refund Policy

Refunds will only be granted in extenuating circumstances such as medical incapacity or bereavement, at the sole discretion of the Management. Extenuating circumstances refer to unforeseen events which may affect a student’s ability to attend class. Such circumstances include serious illness &/or hospitalization, accident, immediate family bereavement or other serious personal circumstances.

Foreseen events such as sporting, cultural or work commitments are not considered extenuating circumstances. Supporting documentation e.g. medical certificate, police statement etc. must be provided. In such circumstance deferral may be offered as an alternative. The amount refunded will be in proportion to how far you have progressed through the course. Please allow a minimum of 7 weeks for a refund to be processed.

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